Returns & Exchanges

At Nova Delight, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. Whether you have changed your mind or received a defective product, our team is committed to making the exchange or refund process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your Nova Delight account and navigate to the order history section to select the items you wish to return and receive a unique RMA number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Package

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.